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TMC Conciergerie

Fast Track Premium

Airport Fast Track in Morocco

An agent waits for you at the aircraft door, stays with you through the formalities and hands you over to your chauffeur. A single, comprehensive service at the same price in our six airports.

  • 6airportsthe same service, the same price
  • 1agentwith you, from the aircraft to the vehicle
  • 2wayson arrival and on departure
A traveller with a suitcase walking with an agent along an airport corridor
Fast Track PremiumAn accompanied route, from the aircraft door to the exit.

What Fast Track Premium includes

Arrival formalities, with an agent by your side.

On arrival at a Moroccan airport, several stages follow one another: the corridor from the aircraft, passport control, sometimes a long queue, the baggage carousel, customs, then the exit and finding your vehicle. With Fast Track Premium, an agent accompanies you at each of them.

  • Meet and greet by nameYour agent waits for you with a sign bearing your name as soon as you leave the aircraft; on departure, at the drop-off point.
  • Assisted formalitiesYour agent stays with you, and guides you to the priority lane when it is open.
  • With you all the wayTo the exit on arrival, to the departure lounge on departure.
  • Handover to your chauffeurYour agent informs your chauffeur, including when the flight is delayed.

Step by step

How the service works, on arrival and on departure.

A passport and a boarding pass held in hand in an airport terminal
On arrival and on departureAn agent accompanies you through the checks, passport in hand.

On arrival

5 steps
  1. 01Before landingYou receive your agent's name and the meeting point in writing. No call is needed when you leave the aircraft.
  2. 02As you leave the aircraftYour agent waits for you, with a sign bearing the name on the booking, and takes charge of your group.
  3. 03PassportsThe agent takes you to passport control and guides you to the priority lane when it is open. You show your documents yourself.
  4. 04CustomsThe agent accompanies you through customs.
  5. 05The chauffeurThe agent hands you over to your chauffeur, whom they have informed, or accompanies you to the exit.

On departure

4 steps
  1. 01At the drop-off pointYour agent meets you as you step out of the vehicle and goes with you into the terminal.
  2. 02Check-inThe agent goes with you to your airline's desk for check-in.
  3. 03Security and passport checksThe agent takes you to the security and police checks, and guides you to the priority lane when it is open.
  4. 04The departure loungeThe agent accompanies you to the departure lounge once the checks are complete. Please then be at the gate at the time set by your airline.

Arrival and departure. Each is booked with its own flight, at the same price: on the booking page, "I am arriving in Morocco" for the arrival, "I am leaving Morocco" for the departure.

Airport by airport

Fast Track in six Moroccan airports.

Fast Track Premium is offered at the same price in each of them. Each airport page details the service on site and the transfer available afterwards.

Who it is for

The travellers we assist.

Families

Children, pushchairs: the agent guides your family through every step of the airport. The service is free for children under 2.

Travellers with reduced mobility

Wheelchair, walking assistance: please specify your needs when booking. We confirm availability before your flight.

Business trips

A meeting the same day, an early morning flight: your agent guides you through each stage, from passport control to the exit.

Groups

Individual traveller or group: provide the flight number and the number of travellers. We arrange the welcome.

Scope of the service

The limits of the service and our commitments.

What Fast Track does not do

  • It removes no formality: passport control and customs are state formalities, and you show your documents yourself.
  • It guarantees no particular processing time: the priority lane depends on the airport and the hour, and your agent guides you to it when it is open.
  • It does not replace your airline's check-in deadline on departure.

Our commitments

  • Before you travel, you receive your agent's name and the meeting point in writing.
  • If your flight is delayed, your agent follows the actual landing time and informs your chauffeur.
  • The price is set before you book and does not change on arrival.

Your price

A price per passenger, set before you book.

Fast Track Premium is priced per passenger, at the same rate in our six airports, on arrival and on departure. Enter your flight and your travellers: the total is displayed immediately, taxes included, before you book.

  • A child aged 2 to 12 pays half the adult fare, a child under 2 travels free.
  • Booking at least 48 hours before the flight, online or by phone or WhatsApp. No booking is possible after that.
  • Free cancellation more than 7 days before the flight, then 50% of the price until 72 hours before, and 100% after that. The 14-day right of withdrawal takes precedence.
  • Arrival and departure are each booked with their own flight number: one booking for the arrival, one for the departure.

Fast Track and transfer

Fast Track and private transfer, coordinated by your agent.

Booked together, Fast Track and the transfer follow on directly: if the flight is delayed, your agent informs the chauffeur. The transfer is charged per vehicle, for the whole group.

  1. Your flightTracked by us, delays included
  2. Your agentThey welcome you and inform the chauffeur
  3. Your chauffeurThey wait for you at the exit

Frequently asked questions

Fast Track, in practice.

Is Fast Track allowed?

Fast Track operates within the airport's rules and changes none of them. You show your documents yourself. Your agent welcomes you and guides you to the priority lane when it is open.

Why only one option?

It covers the entire arrival: an agent with you from start to finish and the handover to your chauffeur. Its price is the same in all six airports.

Is the price per person?

Yes. A child aged 2 to 12 pays half the adult fare, a child under 2 travels free. The exact total for your group is displayed before you book.

How far in advance do I need to book?

At least 48 hours before your flight time, online or by phone or WhatsApp. Airport access procedures do not allow any later booking.

How do I recognise my agent on arrival?

They wait for you as soon as you leave the aircraft, with a sign bearing the name on your booking. You receive their name in writing before you travel.

Can I add a transfer?

Yes, in the same booking: on the booking page, choose "Both". Your agent informs your chauffeur directly: if the flight is delayed, the vehicle is waiting for you at the exit, with no action required on your part. The transfer is charged per vehicle, for the whole group.

All the frequently asked questions

48 hours minimum

Booking at least 48 hours before your flight.

Fast Track and transfers must be booked at least 48 hours before your flight or pick-up time, online or by phone or WhatsApp: airport access procedures do not allow any later booking. For any question before booking, we answer by phone and on WhatsApp.

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