--- title: "Contact and assistance | TMC Conciergerie" description: "Reach TMC Conciergerie: phone, WhatsApp, email and form. We answer in French or in English, before, during and after your trip." url: https://www.tmcconciergerie.com/en/contact/ lang: en updated: 2026-10-05 --- Contact and assistance # Contact TMC Conciergerie. A member of our team answers you directly, with no call centre. By phone, WhatsApp or email, in French or English. - [Phone](tel:+33625062718) : +33 6 25 06 27 18 - [Email](mailto:contact@tmcconciergerie.com) : contact@tmcconciergerie.com - [WhatsApp](https://wa.me/33625062718) : for a question before or during your trip By stage ## Which channel to use, at each stage. Before the trip, email and the form are suitable. On the day, call the number on your confirmation. Here is the fastest channel at each stage. Before your trip ### Bookings and questions. The booking page shows the price, and payment is made online. For a group or an invoice in your company's name, write to us. [The booking page](https://www.tmcconciergerie.com/en/book/). The form Booking confirmed ### Changes and questions. To change a booking, call us or message us on WhatsApp: more than 7 days before, the change is free of charge, subject to availability. A new booking is no longer possible less than 48 hours before the flight. [Phone](tel:+33625062718). [WhatsApp](https://wa.me/33625062718) On the day, at the airport ### Flight delay, or nobody at the exit. If your flight is delayed, we track it: no action is needed on your part. If nobody is waiting at the exit, call the number on your confirmation before leaving the terminal. After the service ### Feedback and complaints. Write to us, if possible within 48 hours, so that we can check the facts. This time limit does not take away any of your rights. [Email](mailto:contact@tmcconciergerie.com) Write to us ## Send a message from this page. The message is sent from this page, without opening your email application. You receive an acknowledgement by email, then our reply. 1. **You fill in** : The subject, your details, your message. 2. **You send** : In one click, from this page. 3. **We reply** : In writing, to your email address. Subject Preparing a booking. A booking already made. A question about a service. Trade and agencies. Another subject Full name (required) Email (required) Dialling code Phone (required) Message (required) [Call us](tel:+33625062718) This information is only used to reply to you. See our [privacy policy](https://www.tmcconciergerie.com/en/privacy/). To book a service, the [booking page](https://www.tmcconciergerie.com/en/book/) calculates the total of your booking. Our offices ## Marrakech and Paris. Marrakech. **Our team answers from Marrakech, in French or English.** Local time Zenith Business Center 40000 Marrakech, Morocco Paris. **The company's registered office, in the 2nd arrondissement.** Local time 9 rue des Colonnes 75002 Paris, France TMC Conciergerie is the airport service of The Marrakech Curator. Legal information: [legal notice](https://www.tmcconciergerie.com/en/legal-notice/).